Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: December 2024

Your Privacy Matters

At BitLab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you contact us, request a quote, or subscribe to our newsletter. This may include your name, email address, phone number, company information, and project details.

How We Use Information

We use the information we collect to provide our services, communicate with you, improve our services, send you marketing materials (with your consent), and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website, analyze traffic, and understand where our visitors are coming from.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Types of Data We Collect

Personal identification information (name, email, phone)

Business information (company name, industry)

Project requirements and specifications

Communication preferences

Website usage data and analytics

Marketing and promotional preferences

Our Security Measures

Encryption of data in transit and at rest

Regular security audits and updates

Access controls and authentication

Secure data centers and infrastructure

Employee training on data protection

Incident response and breach notification procedures

Contact Us About Privacy

Privacy Officer: If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer.

Email: privacy@bitlab.lk

Address: BitLab (Pvt) Ltd, Colombo, Sri Lanka

Response Time: We will respond to your privacy-related inquiries within 30 days.

Questions About Your Privacy?

We're committed to transparency and are here to answer any questions about how we protect your data.